Project Office Administrator

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Employer: Conduent
Domain:
  • Customer Support - Client Service
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Iasi
  • Updated at: 06.11.2014
    Remote work: On-site
    Short company description

    Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

    Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

    Requirements

    The ideal candidate will:
    •be a quick learner with exceptional attention to detail
    •be analytical, with the ability to solve problems in pressurised environments
    •be a self-motivated individual withoutstanding time management skills
    •have intermediate to advanced MS Office skills, preferably intermediate in Excel and Access Database
    •have previously worked for a large company with a global reach, ideally in a similar Administration role
    •be confident in improving administrative processes
    •be a good communicator with excellent customer service skills

    Responsibilities

    The role is fast paced and deadline driven, requiring a keen eye for detail and the occasional need for flexible availability. The PMO Administrator will be responsible for:
    •Monitor Project Office mailbox to process all relevant e-mails.
    •Log, track and monitor all project opportunities through the opportunity life cycle within agreed timescales.
    •Maintain accurate records within databases and excel spreadsheets in line with agreed processes.
    •Ensure adequate communication with all relevant teams concerning the progress of all opportunities.
    •Liaise with required departments to ensure correct billing/invoicing.
    •Ensure correct statistical information is recorded and maintained for data analysis.
    •Run and create reports.
    •Diary management - Book technical teams or individuals to projects as per resource requests.
    •Maintain relevant tools/skill lists used to provide resource coordination and time recording.
    •Assists with the overall administration of the project office.
    •Assist PMO Manager to implement new processes and procedures.
    •All other duties as assigned.

    Other info

    We are looking to fill these positions as soon as possible. Please apply only in the nature specified.

    We thank everyone for applying, however only successful candidates will be contacted for an interview.

    You can apply online or send your application in English directly to Luminita.Achirei@xerox.com with the title “Project Office Administrator application”.

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