Customer Service Representative with Bulgarian

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Employer: Goodyear Operations
Domain:
  • Acquisitions - Logistics - Supplies
  • Customer Support - Client Service
  • Administrative Assistance
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 18.10.2016
    Remote work: On-site
    Short company description

    Our purpose at Goodyear is to build trust and to create an environment where associates are inspired by work. We believe in our people and we embrace change in order to engage and enable associates to realize their full potential.

    If you want to be part of a great team, based in Bucharest, to work in a fast paced, world class organization, then you are in the right place because we have the perfect job for you!
    You can count on our flexible working hours and work from home benefits.

    Just apply and let’s meet to discuss more about what we could offer you more and about your career opportunities!


    Goodyear is one of the world's largest tire companies. It employs about 72,000 people and manufactures its products in 55 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.

    In Romania, Goodyear Dunlop has been present since 1999 and it is represented by two different legal entities, Goodyear Dunlop Tires (Sales Office) and Goodyear Operations.

    Goodyear Operations Romania is the Global Business Services Center of Goodyear Dunlop EMEA. The GBS Center in Bucharest started back in July 2011. The core mission of the Center has always been to provide internal customer satisfaction with the shared responsibility of delivery - Driving performance as ONE TEAM.

    Requirements

    SAP knowledge
    minimum 1 year on a similar position
    PC literacy
    fluent English and Bulgarian

    Responsibilities

    Provides effective customer service with regard to customer satisfaction.
    Supports execution of Market Sales and Supply Chain strategies by maximising customer service satistifaction in-line and within agreed standards and constraints.

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