Technical Support Associate with French (part-time)

Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

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• Customer service orientation and ability to work in a team
• Good interpersonal and communication skills
• Excellent written and spoken language skills in English and French
• Excellent communications skills (Voice & Email) to handle requests from different countries in Europe.
• Ability to perform in adverse situations
• Experience with any home/consumer audio/video products is preferred but not required
• 1 to 2 years of work experience preferred

This role requires you to be part of a regional support team for an audio/video company offering support to customers from European countries.
The job has technical orientated aspects where good troubleshooting skills are required and thus the ability to think out of the box is preferred.
There are also non-technical aspects where it’s required to help customers with E-commerce related inquiries, tracking customer orders and helping customers return orders

- Flexible program (part-time);
- Opportunity to work in a young and dynamic environment;
- Attractive benefits package;
- Opportunity to develop and learn constantly;
- Access to internal trainings (job related and soft skills trainings).