Publication Support Engineer (Job number #1307540)

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

•Technical background
•At least 1-2 years of experience
•Proficiency in English (both written and spoken)
•Advanced knowledge of Windows platform
•Strong knowledge of In Design (template creation, dynamic publishing)
•Web Technologies: technical knowledge in XML, XSLT, XSL-FO, HTML, CSS
•Programming: Hands on experience with any or all of these programming languages: C, C++, Java
•Strong knowledge of .Net framework (ASP.NET or C#.NET)
•Backend technologies: Database knowledge(Oracle, SQL)
•Project management experience is a plus
•Good analytical and problem solving skills
•Good customer service skills
•Ability to work independently and under pressure
•Experience or knowledge in virtual working environment is a plus

•Publication Manager is an application that automatically generates product-related documents in PDF format using content available and mapped in the Prism content management system.
•The Publication Manager team provides support to the Content Operations team (part of Digital Strategy and Innovation) in creating and updating templates for the automatically-generated documents (datasheets)

Responsibilities will include:

•Gather requirements from customer (content operations team) for creating or updating templates
•Create new templates based on customer requirements and link to appropriate products
•Update existing templates and template elements (layout, containers, statics, images)
•Fix template errors
•Collaborate with IT team and CO team to solve complex issues on templates and perform R&D to develop new kinds of templates (In Design-based solution)