Technical Support Associate with French/German/Swedish/Dutch

Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

By applying to this job advertisement, you give us your consent to process your personal details for the purpose of recruitment.

• Customer service orientation and ability to work in a team
• Good interpersonal and communication skills
• Excellent written and spoken language skills in English and one of the following: French/German/Swedish/Dutch
• Excellent communications skills (Voice & Email) to handle requests from different countries in Europe.
• Ability to perform in adverse situations
• Experience with any home/consumer audio/video products is preferred but not required
• 1 to 2 years of work experience preferred

This role requires you to be part of a regional support team for an audio/video company offering support to customers from European countries.
The job has technical orientated aspects where good troubleshooting skills are required and thus the ability to think out of the box is preferred.
There are also non-technical aspects where it’s required to help customers with E-commerce related inquiries, tracking customer orders and helping customers return orders.

Wipro BPO is a trendsetter and leader in the Outsourcing space. We invite passionate, energetic, creative and focused individuals who want to be a part of our growth story!

Wipro BPO is the best option you can find to develop your expertise in the industry. You will get immense opportunities to learn from our focused approach towards delivering long-term benefits and measurable value to our customers through:

� Business Domain Knowledge
� Integrating Technology with BPO
� Process Excellence

At Wipro, you will get a solid understanding about the best way to service the customer requirements by leveraging Quality, Innovation, self-sustaining Process Framework, IT expertise and Domain knowledge. With the best people talent, we offer customized service offerings, translating into the most flexible and cost effective services of the highest quality.

You will get the opportunity to be a part of a very capable and energetic team of over 24,000 colleagues, operating out of more than 25 delivery locations across the globe. This team from Wipro BPO has been a valued partner to all our customers in achieving their business goals. A wide range of industry options are available since we services customers in various industries including Banking & Capital Markets, Insurance, Travel & Hospitality, Retail & Consumer Products, Energy and Utility, Technology, Manufacturing, Telecom & Healthcare sectors. We have built deep expertise in Processes like Finance & Accounting, Procurement, Marketing, Legal, HR Services, Tech Support, Customer Services and Analytics.

Follow us on Facebook @ www.facebook.com/WiproRomania