Server & Network Engineer

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Employer: Conduent
Domain:
  • IT Hardware
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Iasi
  • Updated at: 23.08.2014
    Remote work: On-site
    Short company description

    Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

    Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

    Requirements

    Knowledge, Experience, Skills

    Information Technology
    - Involved in planning, designing and implementing a high quality production environment preferably within the financial service sector. Proven track record of supporting a Windows environment, Windows Server and Active Directory.
    - Technical knowledge of MS Active Directory, Windows 2005/08, IIS 6/7, MS SQL 2005/2008, TCP/IP routing, and DNS, DHCP
    Experience in designing, implementing & managing backup / recovery systems. Knowledge of backup technologies (e.g. Symantec Backup Exec) and data management
    Experience in designing, implementing & managing storage technologies, such as SANs/ NAS and local storage. (ISCSI/FC)
    - The candidate must have experience of VMWare Infrastructure within a SAN environment, SMS 2003 and Citrix PS4.5-XP.
    Excellent practical knowledge of HP server hardware.
    Practical knowledge of Cisco and MPLS/AVPN Frame Relay
    - Good knowledge of other infrastructure components (desktop environment, databases, operating systems, Avaya telephony) used within business organisations.
    - Ability to effectively manage a mixed support and project workload: prioritise & resolve problems; design, plan and implement projects.
    - Ideally degree qualified or to a good educated standard. Must be MCSE 2003 upwards and CCNA certified. VCP desirable.

    Essential Skills
    - Windows Server - Windows 2005/2008, Active Directory DNS, DHCP
    - Symantec Backup Exec
    - Citrix Presentation Server and XenApp
    - Citrix Thin publishing
    - VMware Infrastructure 4 within a SAN environment
    - Strong diagnostic and troubleshooting skills
    - Cisco Administration – LAN security, IOS installations and Switch management

    Desired Skills
    - Cisco WAN skills including hands on experience of MPLS and AVPN Frame Relay
    - Riverbed Steelhead Appliance
    - Websense Proxy
    - Compellent SAN
    - Data management and security
    - McAfee AV & ePO
    - Exposure to VoIP and QoS
    - SMS 2003
    - MS IIS 6 and MS SQL 2000/2005
    - ASA Firewall
    - WYSE clients

    Responsibilities

    - Provide technical, hands-on Windows Server, Citrix, VMWare and Cisco skills for the support, protection and development of the server, office network and VOIP telephony environment.
    - The main role is providing expert support for the Buck UK 75+ server and SAN environment, covering application, file and print, and infrastructure servers in multiple locations.
    - There is an additional role in maintaining the UK WAN and LAN environment in each office, to ensure the delivery of IT services to the desktop.
    - Proactive administration of the server, WAN, LAN and Comms Room environment to ensure optimum performance, reliability and security
    - Server, WAN, LAN and desktop trouble shooting and problem resolution in a timely manner.
    - Liaison with US IT departments on international WAN matters, email and other centrally delivered services.
    - Documentation of the technical environment, both configuration and operational procedures.
    - Project management and implementation of infrastructure projects, working with the business and the Consulting Technology Department (applications), to introduce new applications and IT services.
    - Assist in the preparation and execution of business continuity plans utilising third party off site locations.
    - Carry out such other duties and take on additional responsibilities as may be agreed from time to time.
    - The nature of the role requires some work to be undertaken out of hours. Travel to Buck UK regional and continental Europe offices will be required from time to time.
    - To ensure timesheets are completed in a timely manner.

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