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Conectys is hiring 10 Internet Connection Troubleshooting Technicians with advanced English
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Employer: | Conectys |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 08.10.2014 |
Remote work: | On-site |
Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.
We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.
Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.
- Excellent English skills both written and spoken (yes, we will test you).
- Technical affinity proven by studies, experience or personal projects.
- Attention to details and very good communication skills.
- Experience in customer support or technical support.
- Fresh graduates or students are welcomed also.
- Availability to work on 24/7 shifts (preferable evening shifts).
We can offer a pleasant work environment with great people that you can learn from. The projects you will be involved in are challenging, but working for us, you can develop skills that you didn't know you had. The schedule is flexible and we need people that prefer to work evenings, nights and weekends.
If you feel that you can be part of our team, this is a list with your main responsibilities:
- You will be offering technical assistance (internet connections troubleshooting) by phone for those customers that are using high speed internet solutions. The customers are hotel guests, since our customer is a well-known internet provider for 5 Stars Hotel Chains from Europe.
- According to your availability and projects complexity you will be involved in other technical projects as well, because we need to make sure you are engaged in diverse activities.
- Other projects may involve: technical assitance for a software solutions provider for Independent Sales Organizations, Processing Centers and Financial Institutions.
- We offer full time employment with contract for unlimited period of time, because we want you to grow and develop a career in Conectys.
- You will work in 3 shifts organized in 9 hours/day and 5 days/week: day, evening and night (including weekends).
Futhermore, you will benefit of:
- Technical Training, Soft Skills and Communication Training.
- Professional work environment in a fast growing company.
- Rewards & Benefits according to your performance and involvement.
- Private medical insurance and meal tickets starting the first month of employment.
- Working for the named Best Europe BPO Company of the year with international development opportunities.
- Flexible schedule according to your needs.
If your CV matches the profile described, our HR Team will contact you in a short time. For further details about our company and career opportunities please visit www.conectys.com or contact us at + 4 (0)31 040 03 10 (Monday to Friday from 9 A.M - 6 P.M.).
Looking forward to meet you!
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