Active Directory Support Engineer - German

It’s a time of exciting change and new thinking at Microsoft. We’re focused on improving the day-to-day lives of our customers, delivering meaningful impact through ground-breaking technology and providing a truly unified experience.

Through incredible services like OneDrive and Xbox Live powering a Mobile First, Cloud First world, we deliver a positive blend of work and play across different devices, locations and users. Across digital life, we’re reinventing productivity.

In order to fuel this change, we need people prepared to challenge convention, question the status quo and collaborate with likeminded individuals that don’t fear failure but see it as a necessary step toward making a mark on the world.

If shaping a better, more exciting future is what motivates you, you’ll be in good company.

Find out more about Jobs at Microsoft Romania and apply.

- Strong knowledge of Microsoft Active Directory and file replication mechanism;
- Good understanding of the network and authentication protocols (SMB/CIFS, DNS, RPC, LDAP, Kerberos, NTLM, etc.);
- Good understanding of security principles (User profiles, authentication, authorization, PKI: EFS/SmartCard/Certificates);
- Strong working knowledge of English and German (verbal and written) is mandatory.

- Using broad and in-depth product knowledge provide and facilitate the responsive delivery of technical solutions and information to major customers;
- Provide solutions to complex problems that satisfy our German speaking customer base. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support;
- Build customer and partner loyalty through customer orientation, responsiveness and accountability;
- Work in an international environment and collaborate with your team to provide high-level support;
- Attend triage meetings with local or remote engineers to share knowledge and efficiently develop customer solutions;
- Develop and deliver internal and customer or others (e.g.: students) technical trainings/workshops in specialty areas;
- Assist in representing Microsoft in any forum (i.e. seminars, technical or marketing, conferences event)
- Work with local marketing people for product feedback, new product launches.

In return we will give you:

Training: On-going In-depth training with current and emerging products and technologies
Benefits: Medical program, Sports benefits, Lunch vouchers
Compensation: Competitive salary package
Flexible working: Mobile phone, laptop and after 2 years you have the possibility of working from home
Our ideas touch the lives of individuals everywhere and they are born in an environment designed to encourage collaboration, openness and innovation. We want you to join in, influence, learn, challenge, agree and disagree. When you work for Microsoft, you’re free to express yourself your way!

Please note that your resume will be entered in our data base and may be used in further recruitment processes.