Claims Management Officer - full-time/part-time - German language

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Employer: Allianz Services
Domain:
  • Insurances - Financial Intermediaries
  • Customer Support - Client Service
  • Administrative Assistance
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 15.05.2015
    Remote work: On-site
    Short company description

    Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 6000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.

    Requirements

    - Excellent German, fluent English or French
    (spoken & written)
    - University degree
    - Knowledge of insurance business, ideally in claims management
    - Stress resistance
    - An analytical mind
    - Good numeric skills
    - Autonomy and high sense of responsibility
    - Excellent interpersonal and communication skills
    - Personal organization capacity
    - Good MS Office Skills
    - Proactive attitude, Team spirit
    - Empathic, integer
    - Multi cultural working environment

    Responsibilities

    You will be responsible for:

    - Full scope of claims management activities
    - Creation of First Notication of Loss
    - Examination and assessment of claims
    - Payment
    - Correspondence to the customer
    - Tracking information in the relevant applications
    - Sharing complex cases and challenges with the Team-Leader and Quality Manager as well as helping to improve the overall service quality of the team
    - Participation in training courses
    - Involvement in project work

    Other info

    Please note that only suitable candidates will be contacted.

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