Catalog Associate, Retail Business Services - Spanish Language

Angajator: Amazon Retail Business Services
Domeniu:
  • Achizitii - Logistica - Aprovizionare
  • Customer support - Client service
  • Internet - eCommerce
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Iasi
  • Actualizat la: 17.12.2014
    Remote work: On-site
    Scurta descriere a companiei

    With over 90 000 employees worldwide, Amazon is the global leader in e-commerce, a top world provider of web services and the owner of the most successful e-reader: the Amazon Kindle. Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. We treat every day like day one. A day to bring in fresh ideas. A day to challenge convention. A day to make more good things happen for our customers. It's that kind of entrepreneurial spirit that will drive our success now, and reinforce our reputation for great service for years to come. You could be part of it. It's as simple as this: Work hard. Have fun. Make history.

    Cerinte

    - Bachelor’s degree in any discipline is preferred; business or technical background is considered an advantage;
    - 1 — 2 years of work experience and background in data-driven business operations processes are considered advantages.

    Skills:
    - Strong written and oral communication skills in both English and Spanish;
    - Very good analytical skills;
    - Excellent working knowledge of MS Office; MS Excel proficiency is an advantage;
    - Very good knowledge and experience in internet navigation and research; passionate about consumer trends, gadgets, etc.

    Demonstrate:
    - Passion for delivering great customer experience;
    - Strong interpersonal & communication skills;
    - Excellent data accuracy skills;
    - Eye for detail;
    - Commitment to meet deadlines.

    Responsabilitati

    As a Catalog Associate your tasks will include:
    - Populating and procuring content for the product catalogs on the Amazon Web Sites;
    - Interacting and coordinating with vendors and manufacturers to ensure a smooth data flow;
    - Identifying and correcting catalog errors; investigating catalog related complaints;
    - Resolving problems that appear on the supply chain and improve inventory health.

    In addition to the core responsibilities listed above, you will be expected to take on a larger organizational role. These can include tasks such as:
    - Identifying possible improvements on the processes you work on and implementing the needed changes;
    - Communicating and sharing best practices with other Amazon services teams worldwide;
    - Ensuring that the quality standards are met on all processes in a proactive manner.

    Alte informatii

    The Retail Business Services Team in Romania is responsible for providing support to Amazon European web sites. The team’s activity oversees several processes, such as:

    1. Ensuring that the website content (amazon.es) is accurate and up to date;
    2. Investigating and resolving various problems that appear on the supply chain.

    Compensation:

    We offer the opportunity to thrive in a fast-paced environment, work in collaboration with our teams from all over the globe, and develop a career in one of the largest companies worldwide.