Call center operator

Linde Global Services Romania is a service hub, processing and supporting a variety of intra-company functions and services in the area of Order-to-Cash (such as order processing, customer master data, credit management, query management & customer support, invoice processing, customer & data management) for Linde Germany and Linde Switzerland. In addition, global business streams of Linde plc as Business Reporting & Analytics, Continuous Improvement & Automation, are being actively supported by our professionals. 
We are a team of 200 motivated and proactive professionals, representing a great community for our native colleagues from Germany and Switzerland, using every business experience to enrich our know-how and turn challenges into opportunities of learning and development. Our colleagues, their backgrounds, experiences, talents, knowledge, creativity, and the center culture based on open communication, mutual support and constructive competition while having fun together, are the foundation for our unique trademark. 

- excellent communication skills
- Greek, Polish, Czech language, at least intermediate level
- computer skills Ms Office(word, excel, power point)
- team player
- organized and detail oriented person
- customer focus
- ability to meet deadlines against narrow deadlines
- process, project and risk management
- negotiation and conflict management
- oriented towards continuous learning

- intake phone calls from customers
- advice customers on different matters
- solve customer problems according to job competency
- forward complicated queries to appropriate person
- follow closing of queries