Front office operator

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Employer: Linde Global Services Romania SRL
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • Updated at: 01.12.2016
    Remote work: On-site
    Short company description


    Linde Global Services Romania is a service hub, processing and supporting a variety of intra-company functions and services in the area of Order-to-Cash (such as order processing, customer master data, credit management, query management & customer support, invoice processing, customer & data management) for Linde Germany and Linde Switzerland. In addition, global business streams of Linde plc as Business Reporting & Analytics, Continuous Improvement & Automation, are being actively supported by our professionals. 
    We are a team of 200 motivated and proactive professionals, representing a great community for our native colleagues from Germany and Switzerland, using every business experience to enrich our know-how and turn challenges into opportunities of learning and development. Our colleagues, their backgrounds, experiences, talents, knowledge, creativity, and the center culture based on open communication, mutual support and constructive competition while having fun together, are the foundation for our unique trademark. 

    Requirements

    - excellent communication skills
    - Greek, Polish, Czech, Turkish language, at least intermediate level
    - computer skills Ms Office(word, excel, power point)
    - team player
    - organized and detail oriented person
    - customer focus
    - ability to meet deadlines against narrow deadlines
    - process, project and risk management
    - negotiation and conflict management
    - oriented towards continuous learning

    Responsibilities

    - intake orders from customers
    - post orders in the system, process data and follow-up products delivery
    - contact customers for clarifying payments
    - receive queries, post them into the system and resolve or forward queries
    - collect debts via phone

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