Hotel Reservations Executive (Italian speaker)

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Employer: G2-Travel
Domain:
  • Customer Support - Client Service
  • Tourism
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 24.05.2014
    Remote work: On-site
    Short company description

    Requirements

    - previous experience in the Travel/Hospitality industry is a plus;
    - excellent interpersonal and communication abilities;
    - proven negotiation skills;
    - detail oriented person;
    - problem solving approach;
    - planning and organising skills;
    - ability to work with tight deadlines;
    - team player;
    - positive and friendly attitude;
    - excellent use of MS Office package;
    - English language - advanced level;
    - Italian language - fluent speaker.

    Responsibilities

    - Action all booking requests, cancellations and amendments quickly, efficiently and accurately.
    - Input confirmations and update relevant systems.
    - Where first choice hotels are not available, select and offer the best alternative according to price, standard and location.
    - Develop good working relationships with Hotels
    - Co-ordinate with Hotels and Internal departments to resolve accounts queries and other discrepancies.
    - Monitor allocation and booking situations for designated properties/areas and highlight to management any potential issues.

    Other info

    For more details please access:
    - our website: www.g2-travel.com
    - our Facebook page: https://www.facebook.com/g2travelbuh?ref=hl

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