Cloud Services Operations Engineer - 1 Year Assignment

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Employer: Oracle
Domain:
  • IT Software
  • Job type: freelancer-colaborator
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 03.09.2014
    Remote work: On-site
    Short company description

    Oracle, a global provider of enterprise cloud computing, empowers businesses of all sizes on their digital transformation journey. With 430,000 customers in 175 countries, Oracle provides leading-edge capabilities in Software as a Service, Platform as a Service, Infrastructure as a Service, and Data as a Service.
    Our mission is to transform our world for the better through innovative technologies.

    Requirements

    TECHNICAL SKILLS:
    - Degree in Computer Science
    - Knowledge of Linux, Windows or other relevant OS-system
    - Knowledge of Oracle Database & PL/SQL, EBSO Application, Networking and communication technologies
    - Knowledge of OBIEE, Hyperion is a plus
    - ITIL Knowledge is a plus

    PERSONAL SKILLS:
    - Excellent English written and verbal communication skills. Another European language, ie French, German, Italian, Spanish desirable
    - Strong customer focus and result orientation
    - Good analytical and problem solving skills
    - Preference for working in an international cooperative team environment
    - Demonstrated ability and willingness to learn new technology quickly
    - Ability to establish a high level of credibility in the field
    - Take personal ownership of the delivery of agreed objectives

    Responsibilities

    - Create Service Reports
    - Reviewing performance against SLS
    - Reviewing technical operations such as performance, capacity, and configuration
    - Review Customer Documentation
    - Supervise / Work with operational delivery teams to: ensure smooth implementations of changes; ensure low failure rate during Implementation of Change; reduce risk of incidents caused by Changes; reduce testing time and cycle; reduce requested downtimes; ensure better scheduling and usage of internal resources
    - Review and follow up RCA/CA process
    - Supervise and advice customer driven Change Management

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