Cloud Services Operations Engineer - 1 Year Assignment
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Employer: | Oracle |
Domain: |
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Job type: | freelancer-colaborator |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 03.09.2014 |
Remote work: | On-site |
Oracle, a global provider of enterprise cloud computing, empowers businesses of all sizes on their digital transformation journey. With 430,000 customers in 175 countries, Oracle provides leading-edge capabilities in Software as a Service, Platform as a Service, Infrastructure as a Service, and Data as a Service.
Our mission is to transform our world for the better through innovative technologies.
TECHNICAL SKILLS:
- Degree in Computer Science
- Knowledge of Linux, Windows or other relevant OS-system
- Knowledge of Oracle Database & PL/SQL, EBSO Application, Networking and communication technologies
- Knowledge of OBIEE, Hyperion is a plus
- ITIL Knowledge is a plus
PERSONAL SKILLS:
- Excellent English written and verbal communication skills. Another European language, ie French, German, Italian, Spanish desirable
- Strong customer focus and result orientation
- Good analytical and problem solving skills
- Preference for working in an international cooperative team environment
- Demonstrated ability and willingness to learn new technology quickly
- Ability to establish a high level of credibility in the field
- Take personal ownership of the delivery of agreed objectives
- Create Service Reports
- Reviewing performance against SLS
- Reviewing technical operations such as performance, capacity, and configuration
- Review Customer Documentation
- Supervise / Work with operational delivery teams to: ensure smooth implementations of changes; ensure low failure rate during Implementation of Change; reduce risk of incidents caused by Changes; reduce testing time and cycle; reduce requested downtimes; ensure better scheduling and usage of internal resources
- Review and follow up RCA/CA process
- Supervise and advice customer driven Change Management
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