Back Office Specialist - Contractor (6 Month Contract)

Short company description

"Oracle is filled with people who, when just meeting their own internal standards of achievement, astonish other people."
- Larry Ellison, Chief Executive Officer

Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers - including 100 of the Fortune 100 - representing a variety of sizes and industries in more than 145 countries around the globe. And Oracle's 110,000 global employees - including 30,000 developers working full-time on Oracle products - are critical to that success. For more information about Oracle, visit oracle.com.

Innovative? Ingenious? Inspired? You are at the right place. Oracle is hiring!

We recruit the most talented graduates in the industry. Surf our site campus.oracle.com to explore fabulous opportunities at Oracle. Then, log in your resume.

Requirements

Fluency in English is a must.
Bachelor degree or currently in college.
Good written and verbal communication skills.
Organized and very detail oriented.
Good computer skills (e.g. MS Word, Excel, Adobe, PowerPoint and Oracle Applications).
Flexibility in work schedule, including availability during evenings, weekends and major holidays.
Team player.
Ability to prioritize a busy workload.
Deliver results oriented.

Responsibilities

(a) Process all requests received from Collections, Credit and Unapplied Cash departments in area of responsibility in an accurate and timely manner and according to Oracle policies and processes.

(b) Use all appropriate communication channels to communicate with internal customers including Sales, Collections and other departments in order to solve all received requests.

(c) Is responsible for data accuracy in customers accounts by updating customer data information.

(d) Escalates timely all problems that may impact department objectives to team supervisor.

(e) Is aware, understands and applies department policies, procedures and processes and proposes improvements that will increase department results and efficiency.

(f) Is responsible for providing accurate and timely information regarding the activities in area of responsibility.

(g) Ensures adherence to Sarbannes-Oxley & other guidelines, and supports internal and external audits.

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