Lead Trainer - Technical Training

Short company description

Colt Romania is a proactive technology company, focused on designing, implementing and managing Information Technology. Since 2006 it is constantly extending its IT experience and focusing on strengthening relations with its customers and partners. Headquartered in Sibiu, one of the fastest developing cities in Romania which yields great opportunities through its strategic location,Colt Romania looks promising in raising its standards to the same European level.

Requirements

Experience:
• Has 2-3 years’ experience in a Training Role within a major IT vendor or Telecoms company
• Knowledge of Technology or Telecoms industry with specific focus on Data, Voice and Managed Services solutions
• Ability to utilise MS applications for development purposes (e.g., MS PowerPoint, Word, Project)
• Experience in IT systems, Business Operations, e.g., Business Support Functions, Technology & Engineering. Also, advantageous is Customer Facing background

Responsibilities

• Conducts Training Needs Analysis and produces training materials for variety of training content areas (Technical, System, Process) and delivers this training via appropriate training modality
• Liaises with Subject Matter Experts and Programme & Project Managers in the design & development of learning materials
• Utilises a variety of training modalities, e.g., Classroom, Webinar, eLearning, dependent on the needs of the training audiences
• Adapts course materials to meet the needs of different audiences. Responds to feedback by revising or modifying the training materials when needed
• Designs training interventions that are fit for purpose, incorporating mechanisms for allowing knowledge transfer to occur, e.g., labs, hands-on-exercises, exams, and evaluating that learning has taken place
• Carries out activities around logistics & planning to insure proper scheduling and attendance for training events
• Provides detailed instruction as necessary and responds to wide-ranging and detailed questioning in own area(s) of specialisation
• Obtains feedback from students and other trainers about the training delivered
• Attending relevant project meetings and internal Team meetings as required
• Raises issues and proposes solutions in timely manner

Other info

Qualifications:
• Educated to undergraduate level in a business related area
• Professional qualification in training design and delivery beneficial
• Fluent in English (written and spoken); second European language desirable