Junior Telecommunications Analyst

Short company description

"Oracle is filled with people who, when just meeting their own internal standards of achievement, astonish other people."
- Larry Ellison, Chief Executive Officer

Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers - including 100 of the Fortune 100 - representing a variety of sizes and industries in more than 145 countries around the globe. And Oracle's 110,000 global employees - including 30,000 developers working full-time on Oracle products - are critical to that success. For more information about Oracle, visit oracle.com.

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Requirements

- BS/BA degree or equivalent.
- Excellent written and oral communication skills in English are mandatory and other languages will be an advantage.
- Independent judgment.
- Telecom and financial knowledge.
- Experience in customer service, computer and ability to multitask.
- Ability to lead day to day operations with internal customers and suppliers
- Knowledge of telecommunications billing, terms and auditing functions.
- Ability to read Telephone Companies Customer Service Records.
- Ability to work effectively with personnel on all levels around the world.
- Advanced in Microsoft Office Suite.

Responsibilities

- Coordinate with multiple Telecom carriers – Placing and managing telecom orders – provisioning, change orders, cessations.
- Work with the multiple IT teams, including IT Engineers, Project Managers and other field personnel in ordering of new services (Provisioning) change orders and disconnects.
- Work with Oracle’s Telecom supplier base (hundreds of suppliers) in ensuring all Oracle’s Wireline inventory is complete, accurate and billing correctly. This would also include working with 3rd party suppliers.
- Review and audit Telecommunications carrier invoices, including simple and complex voice and data services, i.e. circuits, frame relay, internet, MPLS private lines, ISDN, POTS, toll free services and long distance services.
- Ensure invoices are billed accurately for services at contracted rates and proactively address all discrepancies in a timely manner and maintain documentation.
- Compare/input invoice information into Oracle’s Telecom Expense Management System where telecom inventory resides.
- Work with Oracle’s Strategic Procurement Telecom Commodity Managers as necessary.
- Prepare documentation and comprehensive reports to management, as required.