Data Center Engineer

Scurta descriere a companiei

Connections Consult is not "just another IT company". You probably do not believe it, so you could give it a try to see it by yourself. It is an IT Romanian - based company, in which you will find what you like in corporate and what you like in emerging private companies, i.e. both business conduct, and seriousness, but also flexibility and openness as you probably can hardly find in a lot of other companies.

Cerinte

The ideally candidate should have:

University degree in computer science or telecommunications or at least 3 year experience as a system engineer;
Comprehensive Knowledge for administration and implementation in at least two priority areas, including at least one current operating system (W2K, Unix / Linux, Novell);
Basic knowledge and certifications in support of high availability storage solutions or networks (NAS / SAN) and / or data backup solutions or Software integration and / or in the SNS environment;
Programming knowledge and experience in the script statement;
At least 4 years experience in administration, in support, configuration and testing of client / server systems, NSM solutions in a network domain and solutions at SNS;
Experience in project management;

Responsabilitati

Support for client-server, Storage-/Backup-Systems or applications, or SNS solutions in a network environment
Transfer of responsibilities in the management of operational situations;
Independent / troubleshooting, configuration, testing, administration and operation of Storage-/Back-Up systems or network management system solutions;
Qualified recording of customer requirements, control of problem analysis and resolution, advice, and creating performance descriptions included cost estimation;
Telephone and remote support in area of responsibility (1st level, 2nd level and / or 3rd level);
Remote management of infrastructure solutions and / or applications;
Proactive communication with customers through the fault handling;
Timely escalation to downstream instances (internal, customer, manufacturer / partners, etc.);
Monitoring and ensuring compliance with the SLA
Self-Development and implementation of an independent solution strategies;
Initiative for the advancement of knowledge in accordance with technological requirements;
Active involvement of keeping up to customer satisfaction by taking appropriate action (behavior, communication, solving skills);
Maintain documentation of all processes and all administrations common with internal policies and guidelines (eg, project manual, time tracking, reporting ERP training database, etc.)