HELPDESK TRAVEL AGENT (Italian and English)

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Employer: Stefanini Romania
Domain:
  • Customer Support - Client Service
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 21.02.2015
    Remote work: On-site
    Short company description

    Stefanini IT Solutions was founded in Brazil by Marco Stefanini in 1987. Today, Stefanini is a global services provider, delivering offshore, onshore and nearshore outsourcing, IT consulting, systems integration, application and strategic staffing services to mid-size and large companies around the world.

    Requirements

    * Proficiency in Italian and English languages;
    * Medium IT skills (MS Office package)
    * Troubleshooting skills;
    * Fast learner;
    * Customer-oriented;
    * Self motivated, positive attitude and approach;
    * Previous travel agent experience is highly desirable (but not compulsory).

    Responsibilities

    YOUR ROLE:
    Your task is to provide client specific software support to travel agencies and airlines customers by handling incoming phone calls, web-submits and emails.

    OUR OFFER:
    * Tailored training courses - initial and ongoing;
    * Attractive work environment within a dynamic team;
    * Motivating salary package based on personal achievements;
    * Career advancement opportunities within a multinational corporation.

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