Customer Support Specialist with English

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Employer: GABTEO HR
Domain:
  • Customer Support - Client Service
  • Internet - eCommerce
  • Transport
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 25.09.2019
    Remote work: On-site
    Short company description

    GABTEO HR – Companie de Consultanta, Executive Search, Head-Hunting si Recrutare de Personal.

    Requirements

    Have excellent spoken and written English skills, Romanian language is a plus;
    Good all-round Excel skills;
    Be passionate about new technologies and ridesharing;
    Understand what does outstanding customer support look like and be ready to go the extra mile;
    Be always ready to put customers first, be passionate about helping others;
    Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within company;
    Be ready to work full-time in shifts.

    Responsibilities

    Representing the company in any English spoken markets;
    Supporting all the company users and help them get the most out of our apps;
    Creating loyal fans by showing them really care;
    Contributing and sharing ideas to decrease the workload and improving the quality speed of companys customer support;
    Be a key player in building a support team in a challenging growth environment.

    Other info

    Benefits:
    Location: Bucharest,Timpuri Noi Square;
    Flexible working hours as long as you get the work done (Monday to Sunday: 2 working shifts: First shift starts between 08:00 10:00 second shift starts between 14:30 15:30);
    No corporate BS were moving too fast for that;
    Motivating compensation and benefits;
    Amazing personal growth experience at one of the fastest-growing start-ups in Europe;
    Working with a motivated and talented international team, plus regular team events;
    Impactful work youll have a rare opportunity to build a product literally used by millions of people across the world.

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