CONTRACT RENEWALS REPRESENTATIVE - SWEDISH

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"Oracle is filled with people who, when just meeting their own internal standards of achievement, astonish other people."
- Larry Ellison, Chief Executive Officer

Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers - including 100 of the Fortune 100 - representing a variety of sizes and industries in more than 145 countries around the globe. And Oracle's 110,000 global employees - including 30,000 developers working full-time on Oracle products - are critical to that success. For more information about Oracle, visit oracle.com.

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Cerinte

Oracle is looking for a Contract Renewals Representative to handle the renewal of its Support Service contracts for existing small to mid-size customers in Europe.

QUALIFICATIONS:

The successful candidate will have experience in sales and customer relationship. A sound understanding of the region and a keen interest in developing this knowledge would be a plus. The position will require working flexibly and openly with a wide range of team-members.

- SWEDISH proficiency
- English proficiency
- Good customer skills
- Good numeracy and attention to detail
- Ability to effectively manage multiple tasks and priorities
- Ability to adapt and acquire new skills quickly
- Experience of using computer systems

Responsabilitati

RESPONSIBILITIES:

The Contract Renewals Representative will be responsible for ensuring the successful renewal of Support Service Contracts for existing small/medium-sized customers and handling any resulting queries that the customers may have about their contracts.

- Accountable for timely support renewals for small to medium-sized customers in assigned territory
- Educates customers on e-business practices and any associated contractual implications
- Ensures customer awareness and understanding of the applicable elements of the Support portfolio
- Responsible for meeting productivity requirements on outbound calls for renewals
- Manages exceptions for customers with issues that may delay or inhibit renewals
- Identifies and transfers leads to Partner’s Sales Channel for up sell opportunities
- Accurately forecasts business targets and opportunities in territory

Alte informatii

We offer you intensive training, an attractive remuneration package as well as the opportunity to work in a highly professional international environment where you will have the chance to learn new things every day and to develop a successful career.

Please submit your in English only. Thank you very much!