Capgemini Iasi

www.ro.capgemini.com/
Orase: Iasi,
Industrie: Servicii&BPO
 

 

Capgemini is headquartered in Paris, France and operates in more than 30 countries. We are, above all, a people company—with over 100,000 employees in North America, Europe, and the Asia Pacific region.

With more than 300 offices around the globe, we are one of the world’s largest providers of Consulting, Outsourcing and Technology Services.

The Iasi Centre is specialized in IT outsourcing services delivered to  renowned clients all over the world. With an age average of 26 years old, we are convinced that teamwork allows everybody to fulfill their potential.

Job Companie Oras(e) Data postarii
Customer Service Advisor with German & English
full-time
Student/Absolvent
POSITION LOCATED IN IASI � Providing a first point of escalation for the team in respect of technical support, � Problem monitoring, resolution and escalation, � Day to day ticket management, � Verification of priorities and data contained in the ticket, � Ensure that the process [..]
Capgemini Iasi Iasi
18.09.2014
Customer Service Advisor with Spanish & English
full-time
Student/Absolvent
- Undertaking initial diagnostics of the incident, using the tools available and resolving as many as possible on initial contact, - Accurately recording and classifying all incoming incidents with the appropriate priority, category and incident summary details or error messages, - Proactive fla[..]
Capgemini Iasi Iasi
18.09.2014
Customer Service Advisor with French & English
full-time
Student/Absolvent
• Providing a first point of escalation for the team in respect of technical support, • Problem monitoring, resolution and escalation, • Day to day ticket management, • Verification of priorities and data contained in the ticket, • Ensure that the process and procedures described in t[..]
Capgemini Iasi Iasi
18.09.2014